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Frequently Asked Questions

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We offer free standard shipping on all orders over $100. Orders below that are charged a flat rate calculated at checkout.
Most orders are dispatched within 1–2 business days. Delivery typically takes 3–7 business days depending on your location and chosen carrier.
At this time we ship within the United States. Contact us at 386-965-0441 if you have a specific request and we'll do our best to help.
Our flea pills are sized by weight — Small (2–22 lbs), Medium (23–49 lbs) and Large (50–96 lbs). Always pick the option that matches your pet's weight, and see our parasites guide for full dosage details.
Several of our formulas are safe for pregnant or nursing animals, but this varies by product. Always read the packaging and consult your veterinarian if you're unsure.
Most of our flea and worm products are given once every 30 days for continuous protection. A monthly subscription makes it easy to never miss a dose.
You have 30 days to return unused items in their original packaging. For full details, see our Refund & Returns Policy.
We're sorry! Contact us within 7 days of delivery and we'll arrange a free replacement or a full refund including shipping.
No — you can check out as a guest. Creating an account simply makes future checkout faster and lets you track your orders.
Yes. Once signed in, head to your account dashboard to manage your monthly delivery, update details or pause anytime.

Still have questions?

Our team is happy to help you find the right protection for your pet.

Call 386-965-0441